For businesses, every single customer matters, as the foremost factor that decides how well your business will progress is a strong customer base. VPT’s round-around technical & customer support services: The phenomenal way to exceed customer expectations and solidify your brand image.
Installation Support, Developer Support, Operations Support, Remote PC Support
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Order Tracking Service, Claim Processing, Product Information Request
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Grievance Resolution, Complaint Management, Returns & Refunds, Retension/Cancellation
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Client as-is process mapping
Shadow & reverse shadow
SLA & Quality plan finalization
Case resolution & monitoring
We offer an intutive and design-led engineering product services to accelerate software product innovation & deliver a superior customer experience.
We hold an upper hand in diversified projects of any technology or industry or size of the project & make solutions imperceptible in regards to time, culture & location.
Our board experience in catering to multiple industries & addressing their individual needs has made us the most versatile company.
We delve deeper into short-term & long-term vision of the project and after getting acquainted with the client's goal, we draft a customized service/solution.
We have a knack of business knowledge & can convert your business objectives into reality with our tech enabled & data driven customized solutions.
Take your business to the next level by hiring our expert engineers on monthly or fixed price models.
We excel in delivering the best suited solution as per the custom needs, be it start ups or mid sized or large enterprise.
